Posts Tagged: Processes

Why do a Postmortem

John Allspaw says any ‘after-action’ or ‘postmortem’ document (in my domain of web operations and engineering) has two main goals: To provide an explanation of how an event happened, as the organization (including those closest to the work) best understands it. To produce artifacts (recommendations, remediations, etc.) aimed at both prevention and the improvement of detection and response approaches to aid… Read more »